If you have issues logging onto your University e-mail, Schoology, or Pointweb you can reach out to our University IT Help Desk for assistance. They can also assist you with basic questions such as how to access your free Microsoft Office 365 applications.

Need ‘how-to” information on Schoology? We’ve put together a playlist of Schoology Tutorials for Online Students. The Schoology Help Center also has a robust listing of searchable resources including video tutorials, Schoology help articles and guides.

An essential part of being a successful online student requires you to be able to attend your virtual courses. Listed below are our recommendations, and information on student discounts.

Point Park University Online has a student advising and support team to assist you from your first term through graduation. Your advisor will be your success coach throughout your academic journey and provide a range of support including academic planning, registration, changing majors or concentrations, advice on time management and study skills, applying for graduation, and more. Student advising is there to connect you with the Registrar’s Office, Financial Aid, Student Accounts, the University Bookstore, the ID Center, the Career-Readiness Center and other departments when you need a helping hand. Our advisors are available to meet with students virtually through a video call, e-mail, phone, or you can even request an in-person appointment on campus. Free 15-minute virtual consultations with an advisor are also available prior to applying for admission to Point Park University.

*If you are attending your program on ground and need to speak with your advisor, please contact the Center for Student Success at (412) 392-8153 or CSS@PointPark.Edu.

Point Park Tutoring Services provides professional and peer tutors for students who seek assistance with their coursework. Students may also receive guidance on effective study strategies, organization and time management, note-taking techniques, and exam preparation. We offer both online and in-person assistance, so select appointment today through Point Park’s tutor-scheduling software online.

Questions? Contact Tutoring Services at Tutoring@PointPark.Edu | (412) 392-8132

It is the intention of Point Park University to provide appropriate, reasonable accommodations for students with disabilities in accordance with the Americans with Disabilities Amendments Act of 2008, and Section 504 of the Rehabilitation Act of 1973. All campus accommodations are coordinated through the Office of Equity and Inclusion. ADA questions should be directed to Accessibility@PointPark.Edu.

For more detailed information, see Accommodations for Students Enrolled in Online Programs from Accessibility Services.

The Career Development Center is an education and resource center that helps you develop the professional skills you’ll need to achieve your goals, advance your profession, and serve your community. The programs and services offered through Career Development facilitate partnerships between students, faculty, staff, employers, and alumni to maximize career opportunities.

You can work with a career counselor in the office, or via telephone or email. To schedule an appointment with a career counselor, sign in to Handshake, or call (412) 392-3950 or email CareerDev@PointPark.Edu

All the Library’s electronic resources are available 24/7 from off campus through the Library’s webpage. You will access most of these resources with your Point Park email login and password.

• Find It : search all the library’s resources.
• Search PointCat for print resources and e-books, streaming videos, DVDs, CDs
• Articles & more : access hundreds of thousands of full text articles

Our Librarians are available to help you with all your questions and research needs during business hours via phone, email (Library@PointPark.Edu), instant messenger, or by texting POINTLIB to 66746.